Privacy Policy

Last updated: July 2026

Overview

The City of Covington, Louisiana ("we," "us," or "our") operates https://covla.idtyc.ai. This policy explains what information we collect when you visit this municipal website or contact the city, and how we use it.

Information we collect

This homepage does not include contact forms and does not collect personal information through on-site submissions. When you call or email the city, we receive the information you choose to share (such as your name, phone number, email address, and the details of your request).

Secure city transactions (water payments, recreation registration, employee self-service, and similar tools) are handled on separate third-party systems operated by those providers. Their privacy practices apply when you leave this site.

Analytics, advertising pixels, and tag managers are not enabled on this site at this time. If the city enables analytics in the future, this page will be updated before those tools are turned on.

The homepage hero may load a muted background video from YouTube’s privacy-enhanced player (youtube-nocookie.com) after the page paints. Browsers that request reduced motion keep the solid hero background and do not load the video. YouTube’s own privacy practices apply when that player loads.

How we use your information

Information you share by phone or email is used to respond to inquiries and deliver city services. We do not sell personal information.

Security

This site is published as a static website over HTTPS with strict browser security headers (including Content-Security-Policy, clickjacking protections, and HSTS). It does not run an application server or store visitor accounts on this origin.

Contact us

If you have questions about this privacy policy, call us at(985) 892-1811or email[email protected].